- Posted by Jen Snell
- On January 15, 2014
- Healthcare Technology, Patient Experience, User Experience, Virtual Health Assistants
Dr. Thomas J. Morrow, M.D. breaks down different technologies that can be used to engage patients.
There is a lot of chatter, excitement and even nerves surrounding the healthcare space, from augmenting professionals’ expertise, engaging and empowering patients, getting people healthy, keeping people healthy, reducing costs, the list goes on and on.
The one constant that continuously bubbles up is the need for technology to play a role in delivering better outcomes. IBM certainly caused a stir this past week with theannouncement of $1B being pumped into Watson, and the lion’s share of Watson’s focus is on healthcare.
If you’re like many who we’ve talked to in the community, you’ve probably started evaluating or exploring different technologies to promote better outcomes. Conversations around these technologies and their abilities to serve the healthcare community are what prompted Dr. Thomas J. Morrow, M.D., a 30-year healthcare veteran and author of “Tomorrow’s Medicine,” to write an introductory resource on self-service technologies with particular focus on virtual health assistants.
In the paper, Dr. Morrow breaks down in easy to understand detail:
- The need for virtual health assistant technology in healthcare
- Examples of uses within the industry
- An overview and history lesson on the technology
- A comparison of various self-service technologies
It’s a go-to resource guide that will help you along your technology journey.